Building AI Employees

In this episode of the SaaS Operators podcast, Jack, Jeremiah and Rishabh talk to Burak Karakan about how he's building an AI data team companies can use.

They cover why his company started with a data integration layer before adding agents, how that helps tackle messy, multi-source business questions, and whether the company plans to move from time to insight toward taking action on a business's behalf.

The conversation moves into open source as a trust-building strategy, Burak's reluctance to lean into services, and the SMB versus enterprise debate, with Rishabh and Jeremiah weighing in on the opportunity sitting in enterprise.

Burak explains why he'd rather build like Stripe than operate like McKinsey, even if it costs him some upside.

The episode opens with a detour into baby monitors and smart diapers, and closes with Rishabh's "does it matter or not" framework for cutting through the noise and giving honest feedback.